Habit Med Spa and Facial Bar

PRIVACY POLICY

Effective Date: March 28, 2023

This Privacy Policy (“Privacy Policy” or “Policy”) describes how Sugar and Hive, LLC d/b/a Habit Med Spa and Facial Bar (hereinafter, “Habit”, “we,” “our” or “us”) collects, stores and uses personal information about you when you visit our website—www.goodskinhabit.com (the “Site”), when you use any mobile application that we provide (the “App”) (collectively, “Services”) and/or any other information that you provide to us by any other means; how we protect this personal information; and the choices that you can make about your information. In this privacy policy, “you” means any person who visits our Site, uses our Services, communicates with us by phone, email, text, or visits our locations.

Habit reserves the right in its sole discretion to amend this Privacy Policy at any time. Your continued use of Services or use of our Site or app after we make changes is deemed as acceptance of those changes, so please check the Privacy Policy periodically for updates. 

PLEASE READ OUR PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR THE TERMS OF USE (THE “TERMS”), DO NOT USE OR VISIT THE SITE, AND/OR DOWNLOAD, REGISTER WITH OR USE THE APP, VISIT OUR LOCATIONS OR SUBSCRIBE/COMMUNICATE TO/BY TEXTS OR EMAILS. BY USING OR VISITING THE SITE, BY DOWNLOADING, REGISTERING WITH OR USING THE APP, VISITING OUR LOCATIONS, SUBSCRIBING/COMMUNICATING TO/BY TEXTS OR EMAILS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND THE TERMS OF SERVICE. 

CONSENT 

By accessing, browsing, or otherwise using the Services, you expressly consent to our collection, storage, use and disclosure of your information, including personal information as described in this Privacy Policy and the Terms of Service. Please read this Privacy Policy and the Terms of Service carefully to understand our practices and your options. If you do not agree to the terms of this Privacy Policy, then you must not use our Site, our App, or our Services. 

PRIVACY OF MINORS

Our Services are not intended for children. You must be at least eighteen (18) years of age to use the Services. If we learn or have reason to believe that a user is under eighteen (18) years of age without the consent of a parent or guardian, we will promptly delete any personal information related to said user. 

WHAT IS PERSONAL INFORMATION?

In compliance with Virginia law and for the purposes of this Privacy Policy, personal information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could be linked, directly, or indirectly, with a particular individual or household. Personal information does not include the information that is publicly available about an individual or a household.

INFORMATION THAT WE COLLECT 

We collect the information you provide to us when you use our Services as well as all other personal information that you provide to us by other means such as email, text, phone calls, third parties, and in person. We collect your personal information for purposes described in this Privacy Policy. We collect the following types of information: 

  1. Your contact information that you provide in person, by email, by text, or any other means such as your name, address, telephone number, date of birth, email, social media information, etc.; 

  2. Health history and personal health data;

  3. Purchase information of product and services; 

  4. Booking information and history; 

  5. Payment information such as payment method, payment information, credit card number, billing address, etc.; 

  6. Profile and account information such as purchase information, preference information, account password, items in your shopping cart, product viewed information, gift card information, etc.; 

  7. Demographic information; 

  8. Call recordings; 

  9. Information provided by email and text message; 

  10. Location or geolocation information of your device used to access our Services; 

  11. Device and browsing information and other internet activity information, including information about your phone, tablet, computer or device, and online browsing activity (collectively, “automatically collected information”). Automatically collected information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and internet service provider information. Automatically collected information may also include information about when and how you visit before coming and after leaving our Site, such as the date and time of your visit or use, the websites you visit before coming and after leaving our Site, how you navigate and what you search while using our Site and the items you purchase; 

  12. We may receive information from or about you through other individuals or third parties, including third party service providers and third party social networking services, which information may be used as described in this Privacy Policy; 

  13. We may automatically collect other information about you, including unique device identifier of your mobile device; operating system; your internet protocol (IP) address; browser type; your geographic location; mobile network information; domain name of your internet service provider; the model and serial number of your mobile device; the telephone number of your mobile device; the site pages that you visit and the time of your visits; information regarding your access to and use of the App; aggregate data that cannot be used to specifically identify you when you use when you use or visit the Services; and 

  14. We may collect information about you from publicly available sources. 

HOW WE USE YOUR INFORMATION 

We may use the information that we collect for the following purposes: 

  1. The purposes for which you provided it (for example, booking an appointment transaction with us); 

  2. To provide you with products and services; 

  3. To create, use or make changes to your registered account with us; 

  4. To process and respond to any inquiries and comments by you; 

  5. To send you information about your relationship or transactions with us; 

  6. To contact you with information, including marketing and advertising information; 

  7. To customize our marketing and advertising; 

  8. Testing, research, analysis and product and service development that we or a third party may perform; 

  9. To create anonymous data or de-identified data, which we or a third party may do and may use for any purpose; 

  10. To compile aggregate data, which we or a third party may do and may use for any purpose; 

  11. To allow us to personalize and enhance your experience using the Service; 

  12. To send push notifications through the App; 

  13. To send you electronic communications (for example, emails and text messages); 

  14. To run advertising on third party websites and mobile applications; 

  15. To prevent fraudulent transactions, monitor against theft and otherwise protect our users and our business; 

  16. To administer and troubleshoot the Services; 

  17. For other business purposes such as to maintain our programs, accounts and records; 

  18. For legal and safety purposes such as to defend or protect us, our customers, you and/or third parties from harm and/or in legal proceedings; and 

  19. As otherwise stated in this Privacy Policy and the Terms. 

HOW WE MAY DISCLOSE YOUR INFORMATION 

Information may be disclosed to third parties in accordance with our Privacy Policy. We may share your personal information with the following: 

  1. Other companies that are affiliated and/or also owned by the members of Sugar and Hive, LLC d/b/a Habit Med Spa and Facial Bar; 

  2. Third parties and service providers that provide products or services to us; 

  3. Entities that assist us with marketing; 

  4. We or a third party may analyze how you use the Services; 

  5. We may share aggregate, anonymous or de-identified data relating to visitors to and users of the Service with any third party for any purpose; 

  6. Social media platforms and networks such as Facebook, Twitter, Instagram, and Pinterest that offer functionalities, plugins, widgets, or tools in connection with our Site (e.g., to log into an account, or to share inspiration, finds, purchases, and other content with your friends and followers on social media); 

  7. Parties to business transactions such as those we interact with in mergers, acquisitions, joint ventures, sale of assets and/or other types of business transactions. In these types of transactions, personal information may be shared, sold, or transferred, and it may be used subsequently by a third party; 

  8. Information requested by you to be shared with third parties; and 

  9. Law enforcement, government entities, courts and/ or other third parties as required by law. 

WE DO NOT SELL, TRADE, TRANSFER YOUR INFORMATION OUTSIDE OF THE SITUATIONS LISTES ABOVE, UNLESS YOU EXPRESSLY CONSENT.

COOKIES AND OTHER TECHNOLOGIES; DO NOT TRACK 

We, along with third parties, use cookies, Web beacons, flash cookies or Local Shared Objects, persistent device identifiers, advertising identifiers and other technologies. These technologies are used for tracking, advertising, analytics and personalization and optimization of the Service. 

  1. Cookies. Cookies are small text files that are stored on your computer or mobile device.

  2. Persistent cookies remain on the visitor’s computer after the browser has been closed.

  3. Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when they close the browser software.

  4. You can instruct your browser to stop accepting cookies. But if you do not accept cookies, you may not be able to use all portions or all functionality of the Service. 

  5. Web Beacons. Web beacons or tags (small images embedded into websites or websites or emails that send information about your computer, tablet, phone, or other device when you visit our website, use the App, or open an email we send to you) may be used either by us or a third party. 

  6. Flash Cookies or Local Shared Objects. We may use flash cookies or Local Shared Objects. 

  7. Persistent Device Identifiers. Persistent device identifiers are unique strings that are associated with the mobile device that you use to connect to the App. Persistent device identifiers may be modified or disabled by sophisticated users. 

  8. Advertising Identifiers. Advertising identifiers are unique strings associated with your mobile device provided by the operating system. Advertising identifiers may be modified or disabled by users in the operating system settings. 

  9. Third parties may collect personally identifiable information about an individual user's online activities over time and across different Internet services when a user uses the Service. 

  10. Users in the United States may opt out of many third party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and choices regarding having information used by third party companies who are NAI members. 

SECURITY 

While we take reasonable measures to protect the information you submit via the Services against loss, theft and unauthorized use, misuse, or disclosure or modification, we cannot guarantee its absolute security. No Internet, electronic communication or mobile application transmission is ever fully secure. You should use caution whenever submitting information through the Services and exercise care in deciding what information you provide. We are not responsible for third party circumvention of any privacy settings or security measures.

You are responsible for maintaining the confidentiality of your personal information by keeping your passwords confidential and safe.

YOUR CHOICES REGARDING YOUR INFORMATION 

You have choices regarding the use of information on the Services. 

  1. Changing Your Information. You may make changes to your information, including accessing your information, correcting or updating your information or deleting your information by contacting us.  See below for “Contact Us”. 

  2. Email Communications. You can make changes regarding receiving email communications from us by opting out of such communications. Simply unsubscribe. See below for “Contact Us”.

  3. Text Messages and Phone Calls. By providing your mobile number to us, you agree to receive marketing messages, alerts, information regarding an appointment or service via autodialed text message or by phone call. You consent to receiving phone calls and messages for any other reason not listed above. Consent is not a condition of purchase. To unsubscribe, simply reply STOP or you may email or send your request in writing. See the “Contact Us” section below.

  4. Push Notifications. You may at any time request opt-out from allowing us to send to you push notifications by adjusting the permissions in your mobile device. 

  5. Cookies and Other Technologies; Do Not Track. Please see Cookies and Other Technologies; Do Not Track above. 

  6. Online Account Access. If you have registered for an online account with us, we allow you to access and update certain personal information that you have provided to us. You may make a request to access this information by sending an email or writing to us specified in the “Contact Us” section below. We are not able to grant all access requests, and additional information may be requested in order to verify your identity.

  7. Geographic Location. You may choose not to provide your geographic location to us in connection with your use of an App by declining any prompt requesting geographic location information, and by customizing your mobile device settings to prevent sharing of geographic location information. 

  8. Social Networking. You should make sure you are comfortable with the information that a third-party social networking service may make available to us by carefully reviewing the service’s privacy policy and terms and conditions and by modifying your privacy settings directly on that service. 

  9. Retention. We will retain your information for as long as you use the Services and for three (3) years after such Service and in accordance with the terms on this Privacy Policy. 

  10. Right to Request Deletion of Personal Information. You have the right to request the deletion of your Personal Information by emailing or writing to us as referenced in the “Contact Us” section below.

UPDATES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time and from time to time. Please review this Privacy Policy periodically, and before you provide any information. We will update the Privacy Policy on our Site with the date of the update. By using our Site, our Services, our App, or by visiting our locations you agree to our Privacy Policy and Terms of Service.

How to Contact Us 

Technical Support:  hello@goodskinhabit.com

Product or Service Inquiry:  hello@goodskinhabit.com

Privacy Policy & Terms of Use: hello@goodskinhabit.com

Habit Med Spa and Facial Bar, 12191 West Broad Street, Suite B, Henrico, VA 23233

E-Mail: hello@goodskinhabit.com

Phone Number:  804-491-4111